Frequently Asked Questions

  • Q: What types of floor plans are available?
    A: One bed, two bed flat + townhouse, and three bed.
  • Q: What is included in the rent (e.g., utilities, parking, storage)?
    A: Valet trash, pest control, liability insurance, water.
  • Q: Which utilities are included in the rent and which ones are the resident responsibility?
    A: Valet trash, pest control, liability insurance, water. Residents pay for electric.
  • Q: Are apartments furnished or unfurnished?
    A: No.
  • Q: What in-unit amenities are included?
    A: Blue accent walls + washer and dryer connections.
  • Q: What are the laundry options—in-unit, shared, or off-site?
    A: In unit connections. There is two or three 550 sq ft one beds that do not.
  • Q: What community amenities are available?
    A: Dog park, playground, two grills, gym, pool.
  • Q: Is there a fitness center or gym on-site? What equipment is available?
    A: Yes. Two bikes, one elliptical, one treadmill, all in one workout machine, 3 yoga balls, and dumbells.
  • Q: Is there a community clubhouse or lounge area?
    A: Yes.
  • Q: Are there EV charging stations or bike storage?
    A: Bike storage only but needs update.
  • Q: Are there co-working spaces or business centers available?
    A: Small computer room, does not get used.
  • Q: Do you offer smart home features or modern apartment technology features (keyless entry, smart thermostat, etc,.)?
    A: No.
  • Q: Are there outdoor spaces like a courtyard, rooftop deck, or BBQ/picnic area?
    A: Play ground, pet park, two grills.
  • Q: Are there green or eco-friendly features (e.g., recycling, solar panels, energy-effiicient appliances)?
    A: No.
  • Q: How can I schedule a tour (in-person or virtual)?
    A: Both, usually do in person. For virtual we send videos or pictures if needed.
  • Q: Are you pet-friendly? What are the pet policies and fees?
    A: Yes! Some breed restrictions and weight limit. $25 pet rent and $300 non refundable pet fee. Two pets per unit.
  • Q: Is renters' insurance required for residents?
    A: No.
  • Q: What is the process to apply for an apartment?
    A: Filling out application online or in person, usually after touring. Pay admin fee within 48 hours of approval to hold unit. Once admin fee is paid, we send them the WHL and lease. Day of move in, they pay deposit and prorated rent.
  • Q: What is the lease length? Do you offer short-term leases?
    A: Shortest is 3 motnhs and longest is 15 months.
  • Q: Is there an application fee?
    A: $50.
  • Q: Are co-signers or guarantors allowed?
    A: No, they go on as leaseholders.
  • Q: How can I pay rent (online, cheque, auto-pay)?
    A: Online manually or autopay, cheques, money order, cashiers cheque.
  • Q: Is the community pet-friendly? Are there pet amenities like a pet spa or dog run?
    A: Yes. We have a pet park.
  • Q: Is there a pet deposit or monthly pet rent?
    A: $300 pet deposit non refundable and $25 pet rent.
  • Q: Is parking available? Is it assigned or first-come?
    A: Available open parking.
  • Q: Are there guest parking options?
    A: No.
  • Q: Are utilities set up by management or residents?
    A: Residents only set up electric.
  • Q: Is the community gated or secured?
    A: No.
  • Q: Are there security cameras or patrols?
    A: No.
  • Q: How are emergency repairs handled?
    A: Getting issue remmediated then contacting contractor to do repairs. Always communicating with the residents.
  • Q: What public transportation options and bike/walk paths are nearby?
    A: None.
  • Q: What schools serve the area?
    A: Millersville Elementary, White House Middle and High School.
  • Q: Are there nearby grocery stores, restaurants, or shopping areas?
    A: 10 min away is Kroger, Publix, Restaurants and more! Closer we have Dollar General, some gas stations, and a diner.
  • Q: What outdoor recreation opportunities (park, trails, river access) are nearby?
    A: Mansker creek park and moss wright park.